Warehouse & Depot Operations

Most hire disputes start in the warehouse. The wrong asset gets loaded, a serial number is transposed on paper, and three weeks later nobody can say which machine actually went out.

Renttix gives warehouse teams a prep queue — the orders that need picking for dispatch, in the order they are needed. Pickers work through each order scanning barcodes or QR codes as they pull items, and the system confirms each scan against what the order actually requires.

A wrong item fails the scan at the shelf, not at the customer's gate. Serialised assets are matched exactly, bulk stock is counted as it is picked, and when the order is complete it is marked prepped for dispatch — visible to the office and to the dispatch board immediately.

The paperwork disappears, and so does the end-of-day mystery about what left the building.

Returns are where hire businesses quietly lose money. Equipment comes back damaged, nobody records it in the moment, and the cost of the repair lands on you instead of the customer.

With Renttix, returning items are scanned back in at the depot with a condition against every scan — ok, damaged, or missing. A damaged scan flags the asset immediately: it is marked, photographed if you want evidence, and routed toward the workshop before it can be booked onto the next order.

Missing items are recorded at the moment the gap is discovered, while the delivery is still fresh and the conversation with the customer is still easy to have.

Because check-in feeds the same system as availability, a returned asset becomes bookable the moment it passes check-in — and stays unbookable while it is flagged. Your calendar reflects the yard, not a hopeful version of it.

Engineers' vans are stock locations, whether you manage them or not. Parts leave the depot in a van, get used on jobs or lost under a seat, and the stock system stays blind to all of it.

Renttix treats each van as a managed parts bin. The office loads stock onto a vehicle from the van stock console, sets minimum levels, and sees restock hints when a van runs low. Engineers see exactly what their vehicle carries from the Field app.

When an engineer uses a part on a job, it flows onto that job automatically and bills through the same charging engine as workshop parts. Company stock is deducted once, at the point of consumption — the van layer tracks movement without double-counting inventory.

The van stops being a black hole between the depot and the job, and the parts your engineers carry start behaving like the stock they are.