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The number before the decision
The estimated additional charge is shown on the row. Approving is a commercial decision, so the financial figure is visible on the screen when the decision is made.
Why they are asking
The customer's own note travels with the request—whether it’s a delay in groundworks or an extra shoot day—so the answer isn’t given blindly.
Age on the queue
How long a request has been waiting, because an unanswered extension holds equipment that no one else can confidently commit to.
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