Renttix Field: Service Jobs, Job Sheets and Customer Sign-Off in One App

Workshop software has always had a blind spot: the moment an engineer drives out of the gate. The job is planned in a system, but the work itself is captured on paper, in text messages, or not at all.

That gap costs real money. Hours go unbilled because nobody wrote them down. Parts vanish into vans. Customers dispute work because there is no signed record of what was done. Renttix Field was built to close that gap completely.

Renttix Field is the same app your drivers already use for deliveries and collections — extended into a full field service tool. Engineers see their service jobs alongside everything else, with the same offline-first design that keeps working in basements and remote sites.

A service job in the field behaves like a service job in the workshop. Start it, pause it, hold it for parts, resume it, complete it. The office watches status change in real time instead of phoning around the fleet to find out where things stand.

At the end of the visit, the engineer builds the job sheet on the device: work performed, parts used, checks completed, photos from site. The customer reads it and signs on screen, there and then.

A signed service report PDF is generated immediately and can be shared before the engineer leaves. No paperwork travels back to the office, and no dispute survives contact with a signed, timestamped record created at the moment the work happened.

Service checklists are seeded automatically from the task type. A generator service shows generator checks. A platform inspection shows the checks that platform requires. Engineers tick items off as they work, with notes where something needs explaining.

Required items must be complete before the customer can sign off. The standard you define in the office becomes the standard applied on every site, by every engineer, on every visit.

Field visits generate work. A part is needed, a fault is discovered, the customer asks for a price. Renttix Field handles each of those without a phone call.

Engineers consume parts straight from their van stock — billed automatically through the workshop charging engine. Missing parts become parts requests that hold the job and appear in the office's field ops inbox. Extra work becomes a proper estimate raised on site at office rates, linked to the original job for follow-up.

Field work happens where connectivity does not. Every capture in Renttix Field — checklists, labour, photos, signatures, expenses, messages — is stored on the device first and synced the moment a connection returns.

Engineers never wait on a signal to do their job, and the office never loses a record to a dead spot. It is the difference between software designed for the field and office software squeezed onto a phone.