Cold Chain Hire Failures Cost Clients Thousands and End Relationships
A refrigeration unit failing at a wedding or a food production facility during a breakdown means spoiled product, health risks, and ruined events. When hire companies cannot document that units were serviced, temperature-tested before dispatch, and running correctly during the hire, they have no defence against claims. Cold chain failures are expensive — and preventable with the right system.
Cold Chain Hire Management Built Around Reliability Evidence
Pre-Dispatch Temperature Testing
Log pre-hire pull-down test results per unit — evidence the chiller was functioning correctly before delivery.
Service and Refrigerant Records
Store F-Gas engineer certificates, refrigerant top-up logs, and service history per unit with expiry alerts.
Temperature Monitoring Integration
Attach temperature logger data to the hire record — continuous evidence of cold chain maintenance during the hire period.
Emergency Breakdown Replacement Workflow
When a unit fails, log the breakdown, dispatch a replacement, and suspend billing for the downtime — all linked records.
For Cold Hire Operators Serving Events, Catering, and Industry
F-Gas Compliance Records
Store F-Gas leak check records, engineer certifications, and refrigerant charge logs per unit — mandatory for HFC systems.
Event and Emergency Rate Cards
Event hire and emergency breakdown hire use separate rate cards — daily event rates and premium emergency rates applied automatically.
Delivery and Positioning Notes
Log siting requirements, power supply type, and access notes per booking so delivery crew arrives fully briefed.
Long-Term Industrial Hire Billing
Food manufacturers and cold stores on multi-month hire get automatic monthly invoicing with service visit costs included.
Related workflows
Related industries
“We supply cold rooms for wedding caterers and food manufacturers. Renttix's F-Gas records, pre-delivery test logs, and temperature data attachments mean we can prove compliance for any client audit.”
Refrigeration Trailer Hire Software — Common Questions
A pre-dispatch pull-down test is logged per unit — target temperature, time to achieve it, and engineer sign-off. This record is timestamped and attached to the hire booking as evidence of pre-hire condition.
Each unit has an F-Gas record showing refrigerant type, charge weight, last leak check, and engineer certification. The system alerts you ahead of annual leak check due dates.
A breakdown is logged against the hire, billing is paused from the reported fault time, and a replacement dispatch is created with a linked record. The full sequence is documented for any compensation or insurance claim.
Yes — logger export files are uploaded to the hire record. For clients requiring cold chain evidence (food safety audits, supermarket supply chain requirements), this data is retrievable instantly.
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